PACKAGING

Going green! Here at Effie's Elements HQ we try to be as eco-friendly as possible. Each of our jewellery pieces comes in a pretty gift wrapped box that's made from 100% recycled paper then finished with natural raffia, feathers and pressed flowers found by myself.

DELIVERY

All UK orders are sent via royal mail 'First class tracked and signed for' - This is guaranteed delivery for the next working day.

Overseas orders are sent 'First class tracked and signed for' . Depending on your country this takes 5-10 working days.

Both of these services are insured, so nothing goes missing and I provide you with a tracking number so you can follow your orders journey.

ORDERING

Items from my online shop will be ready to ship within 3-5 working days.

Custom orders and commission based work will take longer, after the design is agreed a time frame will be arranged.

RETURNS & EXCHANGES

I'm sure that you will be over the moon with your purchase from Effie's Elements. If for some reason you are not entirely satisfied we are happy to offer an exchange or credit note. This must be done within 14 days of purchase and providing that the item has not been worn, is in perfect condition and in its original packaging. 
 
If you wish to make a return please contact us before returning anything. If you are posting the item back to us, we recommend that you use insured special delivery as we will not be responsible for loss in transit. Please note that the cost of shipping is not refundable. Always retain the proof of posting.

We are sorry but due to health and hygiene regulations we cannot accept the return of pierced items unless they are structurally faulty.
SIZING
When ordering rings and jewellery online, I recommend that you have your finger sized in a high street jewellers. This is a free service and will take around two minutes.

Please click the helpful size guide on this page.
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